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FAQ’s

We provide several ways for you to book a high-quality staff member. 

  1. Online: Complete online booking form here
  2. Phone: (08) 8100 8876
  3. Text: 0439 991 142
  4. Email: mail@earlyyears.au

We are contactable during the following hours:

  • Monday 6 am – 8 pm
  • Tuesday 6 am – 8 pm
  • Wednesday 6 am – 8 pm
  • Thursday 6 am – 8 pm
  • Friday 6 am – 5 pm
  • Sunday 5 pm – 8 pm

We will notify you as soon as we confirm a shift, and every Thursday evening, we will provide a detailed update and summary.

Yes, of course! Please let us know as soon as possible by emailing mail@earlyyears.au or by text or phone at 0439 991 142. Please note a cancellation charge may apply under our cancellation and minimum shift policy.

You sure can! You may send them home if you no longer require their services. Please let us know by emailing mail@earlyyears.au or by text or phone at 0439 991 142. Please note a cancellation charge may apply under our cancellation and minimum shift policy. 

Sure will. Your request will be responded to when the Early Years team returns during our contactable hours.

If it’s your first time being a timesheet approver, you will receive a separate email with your username and link to the portal via our system to set your password, please check your junk mail if not received, as sometimes it can appear there as spam. Your username will generally be your email or the email provided to us on set-up. Otherwise, if you are a return approver, you can also log into the portal via this link Portal. The portal will enable you to approve and reject timesheets. If you require assistance, please email our payroll team at payroll@hender.com.au. Once you have your login details, please approve or reject all timesheets by 12 pm each Monday. Once our employee submits their timesheet, an email will be sent advising you that this has occurred, which will also contain a link to push to log in to the portal and approve.

If you cannot remember your password, you can reset your password via this Portal  link Then, follow the onscreen instructions to reset your password. If you have trouble, please get in touch with us via email or directly to the Payroll team at payroll@hender.com.au
 

Temporary work, also known as temp work, casual work, or contract work, is a great way to gain experience and flexibility in your career. At Entrée Early Years Recruitment, we offer a variety of ongoing shifts across South Australia in various early learning settings. Our shifts can last anywhere from a minimum of 2 hours to a maximum of 8 hours, depending on your availability. Our placements can range from 1 day to 12 months or even longer. So, if you're looking for temporary work opportunities, we've got you covered! 

Temporary and shift work is like building blocks for your career! You'll gain a ton of experience, grow professionally, network with awesome people, and get exposure to diverse practices and experiences. You'll work in all sorts of early childhood settings - Long Day Care Centres, Early Learning Centres, Out of School Hours Care services, and Vacation Care. It's super rewarding and fulfilling to contribute to the education and development of young children, all while enjoying the flexibility of shift work.

It certainly can! Turning a temporary placement into a permanent one is definitely possible. If you're interested, don't hesitate to contact your consultant to discuss our permanent opportunities. Early Years always encourages staff to possess qualities such as being committed, dependable, dedicated, flexible, open to learning new skills and positive attitude towards their work. Demonstrating these qualities can increase your chances of securing a permanent placement.

Please ensure that you arrive at each shift dressed appropriately. Please wear formal black trousers (no gym tights or track pants), black short-sleeve or long-sleeve tops with no visible branding, and flat, fully enclosed shoes (no thongs, high-heels, or platforms). In addition, all Centres are sun smart, so you must bring & wear a hat when outside.

Welcome to Early Years; let's get your Welcome Pack organised! Please get in touch with our friendly team to arrange a time to collect your pack from our Head Office during operational hours. Phone: (08) 8100 8876 | 0439 991 142 | Email: mail@earlyyears.au.

After completing your first shift, check your inbox for a link provided by our Payroll team (ensure you check your junk inbox). After this point, you may visit www.entreeearlyyears.com.au and log in via the top-right button that says Access Portal. 

Please respond to our Weekly Availability email sent to you every Monday (or Tuesday if there is a Public Holiday). Our Early Years team will contact you with the details of our available shifts via text message, phone or email. You may be contacted for shifts as much as a week in advance, the day before or for a same-day start.

We understand; everyone gets sick, and we hope you feel better soon. However, to help us, please contact us a minimum of 3 hours before the start of your shift via phone at (08) 8100 8876 or text at 0439 991 142 or email at mail@earlyyears.au. Can't reach us? We have a 24/7 answering machine service, so please leave your name and number. Prompt communication gives us enough time to inform your Centre and offer a replacement.

  1. Once you have applied, please allow us adequate time to review your application. 
  2. If successful, one of our consultants will reach out to organise a phone screen and a face-to-face interview. 
  3. Following our communication prompts, you must verify all documentation, including clearances, vaccinations and qualifications, and provide two references.
  4. Once your references are complete, all documentation is verified, and there are no issues, you will receive a welcome email including your contract and onboarding information. 
  5. Please return your contract and any outstanding information as soon as possible. You will then receive our Weekly Availability email and begin commencing assignments.

Please read your Employment Contract – Casual on Hire very carefully. Once you commence an assignment with us you are obliged to abide by the contract, including the confidentiality of any information you become aware of while on assignment.

Please do not use your mobile whilst on assignment. Make sure you get a voicemail facility set up so you can turn the phone off while you are at work. You can check your messages during breaks. All personal calls should be kept to emergencies only or with your supervisor's permission.

We kindly ask that you review our WHS policies in our Employment Induction Information and reach out to your consultant if you have any questions or concerns. Your safety is our top priority, and we are always here to support you.

Talk to your supervisor or the client’s WHS representative and contact your consultant immediately. Your consultant will advise you on the best course of action, depending on the circumstances.

Submit your timesheet as soon as possible after the cut-off time. You will receive a reminder from Entrée if we haven’t received your timesheet by the time required. You will be paid the following week if you do not submit your timesheet after that.

We pay our Early Years Educators and Support Staff under the Educational Services Teachers Award or Children Services Award depending on your level of qualification.

Storytime! (Testimonials
From Our Lovely Clients and Candidates)

We’ve established wonderful relationships with
clients and candidates in the Early Childcare business.

This is my first job after coming to Australia, and I really feel satisfied and grateful for working with Entrée Early Years Recruitment. Sam has supported me whenever I need them morally as well as professionally. Thank you so much Entrée Early Years

Candidate

Vineesha

Early Years respond to the centre to let us know what is happening faster than other agencies. I ring them to discuss many issues or to pick their brain on matters relating to childcare. I value their opinion, respect their experience and can have a very professional and open discussion. As a director, you have a bank of people you can speak to about issues in childcare, and they are high on that list. They take the time to visit the centres, so they know about the centre where they supply staff, which makes all the difference. The other event that stands out and says so much about who they are is from a professional point of view and values as a business. In sum, their wealth of knowledge and care about the different centres make the experience a pleasure, and it is always an easy process.

Christian Brothers College

Client

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